Privacy Policy
Coxwell Global Pvt. Ltd.
At Coxwell, your privacy isn’t just protected — it’s respected. Whether you’re browsing for inspiration, downloading a brochure, or sending us your project details, we treat your information like we treat our products — with care, precision, and integrity.
This Privacy Policy outlines how we collect, use, share, and safeguard your data when you visit coxwell.in or interact with us through digital platforms.
Coxwell Global Pvt. Ltd.
Coxwell Global Pvt. Ltd. (“Coxwell,” “we,” “us,” or “our”) is a premium provider of polycarbonate roofing and facade systems. Our website is built to share technical excellence, design inspiration, and product documentation with clients, architects, contractors, distributors, and project developers across the globe.
What Information We Collect
Information You Provide Voluntarily:
- Name, company name, job title
- Email address and phone number
- Project requirements or application details
- CVs or portfolios (for careers and job applications)
- Feedback and survey responses
Automatically Collected Data:
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- IP address and browser type
- Device type, OS, and location (general region)
- Pages visited, time spent, and referral sources
- Download behavior and click actions
- This data is anonymized and helps us improve your experience.
Why We Collect Your Data
We collect and use your data to:
- Respond to inquiries and send requested materials (brochures, pricing, CADs)
- Recommend suitable products or configurations
- Improve website functionality and design based on usage behavior
- Send updates, offers, or product news (only with your permission) Comply with legal, regulatory, or security obligations
We do not sell or rent your data. Ever.
How We Store and Protect Your Data
Your data is stored on secure servers with restricted access and encryption protocols.
- We use SSL encryption across all contact forms
- Access is limited to authorized personnel only
- Backups are regularly updated and monitored
- Any third-party integrations (e.g., form builders or email marketing) follow strict compliance with GDPR and local laws
Sharing Your Data
- You’ve consented (e.g., for a joint venture project)
- It’s needed to fulfill a request (e.g., local distributor follow-up)
- We are legally required to do so
Cookies & Tracking Technologies
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- Understand visitor behavior
- Improve page speed and usability
- Remember your preferences
- Track downloads or form completions
Your Rights
You have the right to:
- Request access to your personal data
- Ask us to correct, update, or delete your data
- Withdraw consent (where applicable)
- Lodge a complaint with your data protection authority
To exercise these rights, just write to: 📩 privacy@coxwell.in
Data Retention
We retain your personal information only as long as:
- It is necessary to provide the services requested
- Required by law or for internal record-keeping
- Relevant to an ongoing project or inquiry
External Links
Our site may link to external platforms (e.g., YouTube, Instagram, LinkedIn). We are not responsible for the privacy practices of those sites. We recommend reviewing their privacy policies before interacting with their content.
Email & Marketing Communication
We send you emails only if:
- You opted in via forms
- You’re part of an ongoing business conversation You signed up for newsletters or content updates You can unsubscribe at any time using the link at the bottom of our emails or by writing to us.
Legal Basis for Processing (Under GDPR)
If you’re accessing from the EU/EEA, we process your data based on:
- Consent (e.g., form submission)
- Contractual obligation (e.g., project discussions)
- Legitimate interest (e.g., improving services)
Legal Basis for Processing (Under GDPR)
This policy may be updated periodically to reflect changes in technology, regulation, or business operations. We’ll post updates here and revise the “Effective Date” at the top. Continued use of the website constitutes acceptance of any updates.
